PRIVACY POLICY

Last updated 18.04.2023

1. Contact information

Connect App is a mobile application developed and operated by the Norwegian company Connect App AS. Unless stated otherwise, Connect App AS is the data controller when you use Connect App.

 

Please contact us if you have any questions regarding our handling of personal information:

Connect App AS

Address: Fjellheimvegen 40, 2817 Gjøvik, Norway

Email address: connectappnorway@gmail.com

Organization number: 929 214 269

This document contains information on how we collect and process your personal data when you register your user account/personal profile and use the Connect App.

2. The information we collect and process

2.1       Purpose
We are afraid that we can’t help you to find interesting cultural events and to use our services to make things happen without some information about you and what you would like to do. We also collect information about your use of our services to make the experience as good and useful as possible. Information about our subscribers use of our product can also be used in statistics, analysis and product improvement. Furthermore may the information be used to provide you with information about our services, including marketing purposes – if accepted by the subscriber.

If you want additional info about what we collect, we go into more detail below.

 

2.2 Personal data we collect from you
When you create an account in Connect App, you will be asked to provide the following information:

-                First and last name

-                Date of Birth

-                Phone number

-              Email

-                Place of living/position

Your name, email and phone number are collected and processed in order for us to be able to identify and contact you. Upon creating a user with Connect App, the phone number will be used to send you a one-time password. Should you need to restore your password later, we will use your email to do so. Your date of birth is collected to ensure that you fulfill the age requirements to sign up for an account.

Since Connect App is a location-based service, collecting your place of living/position will be necessary to ensure that your Connect- app only displays events in your vicinity. This is however optional.

Depending on how you use Connect, you may decide to provide us with some additional information that we will collect and process. This may include, but is not limited to; university affiliation, age, interests, work, pictures etc.

This is however not required by the application, and is for personal adaptation and use of your account.

 

2.3 Personal data Connect App receives from other sources

Connect App may receive personal data about you from other individuals, from businesses or third parties acting at your direction, from our partners who work with us to provide our products and services and from other lawful sources.

·       If you sign up through Google or Apple, this will also require you to provide an email address. This may be used to identify and contact you.

·       If you have accepted location services on your device, the app will collect more detailed information about your geographical location. 

·       Connect App may collect data about you from other individuals – for example, if that individual has sent you an invitation to participate in an event or shared content with you.

·       You may direct other individuals or third parties to share data with us. For example, you may direct your mobile phone to share data about you with connect app, e.g. your geographical location.

·       Information we receive from you may be validated with our partners for security or confirmation purposes.

 

2.4 Other data collected when you use Connect App

When we develop an App like Connect App, we put it in an App store and have very little connection with the users. Your relationship is more between Apple, Google and Microsoft (as the vendor of the OS you are using and App store) than it is with us. And so, we find it difficult to know how our mobile applications are performing, beyond the review system on the App stores. It can help us greatly if we know more about how and where people are using Connect App. 

Firebase is a tool developed and managed by Google. It communicates with Google servers to both enable online cloud services (such as content delivery) and also compiles information about how a user interacts with an Application and its surrounding services. Firebase works on Android and iOS operating systems. We use it to receive information about how you use Connect App, to help us improve the user experience. Connect App included Firebase functionality commencing february 2023.

 

What information does Firebase collect?

·       How many times the App is opened and when

·       How long the App is open

·       The Operating system being used

·       The device model the App is being used on

·       The country you are in

·       When the app was first installed and first opened

·       If and when the App was updated

·       What In-app purchases are made

·       Crashes and their type

·       That one of our mobile App users has visited our website or clicked on our ads. [OGM1] 

In order to provide you with access to the Connect App, we collect and process your personal data. To contact you and send one-time passwords, we require a valid phone number. For security reasons, we log your IP address and usage pattern. We will also use the telephone number you have provided to respond to any inquiries you have made to us, to convey information to you and to contact you if needed. We will also use your telephone number for the purposes that you have agreed to through ticking of service alert types when you register or administer your account.

We also process other types of personal data, depending on how you use Connect App and what information you choose to provide when using it. In your profile you should upload a profile picture, your name and date of birth. You can optionally choose to enter your nationality, occupation, workplace, school, city, interests, civil status, activities you are looking for and other descriptive texts, position on map and images which becomes visible to other users. Our legal basis for the processing is to perform the agreement of giving you access to Connect App.

You may also choose to provide information that reveals your racial or ethnic origin, religious beliefs and other sensitive personal information, which is so called special categories of personal data. There is no requirement to provide such information, and by doing so you recognise that the information will be visible to other users of Connect App. Our legal basis for processing such information is your consent.

 

3. Data collected when you use Connect App

3.1 Technical information about your device and your Internet connection

We use server logs and other tools to record information about your device, the connection to our services, and the use of multiple devices across. This information may contain operating system information, browser version, IP addresses, cookies, screen size, device ID, device model, language code, and various unique identifiers. Our legal basis for the processing is our legitimate interest in providing a good service to our users and we use this information to enhance your user experience. If you have consented to it, we may also use this information for marketing purposes.

 

3.2 Information about the use of your account and services; user behaviour

We can register when you log in or out of your account and any purchase of services through your account, and store information about your visits and your behaviour when using the services. The user behaviour information includes your clicks, how you scroll and how you navigate in the app.  Our legal basis for the processing is our legitimate interest in providing a good service to our users and we use this information to enhance your user experience and connect the users.

 

3.3 Location Information

If you have accepted location services on your phone or device, the app will regularly collect detailed information about your geographic location. The GPS location will be used to provide you with information about events in your area. If you have not enabled GPS location sharing, we can calculate an approximate geographic location based on the IP address you use. We use this information to enhance your user experience and connect the users. Our legal basis for the processing is our legitimate interest in providing a good service to our users.

 

If you have consented to it, location information can also be used to enable us to provide you with content and marketing relevant to you based on your geographical location. The information can be used to develop new products and services to provide you with custom content, such as advertising that is relevant to you.

 

If you no longer want the app to be able to collect detailed location information, you can disable location services on your phone or device. In such cases, we will only calculate an approximate geographic location based on the IP address. Please note that you will not be able to enjoy the full functionality of our services if you disable GPS location sharing.

 

3.4 Cookies and other technologies that store data locally on your device

On our website we use cookies and other technologies to recognize and learn about you as a user. For example, local storage is used, so you do not have to log in every time you use the app. Our legal basis for the processing is our legitimate interest in providing a good service to our users.

 

4. Security

We have implemented appropriate technical and organizational measures ensuring that personal data is processed in a level of security appropriate to the risk, e.g. ensuring confidentiality, availability and integrity of the personal data.

 

4.1 Recipients of the personal data and the use of subcontractors

We may disclose and/or share your personal data to third parties where it is necessary for fulfilling our legal obligations.

For some administrative purposes we use subcontractors (processors). We have secured that the processing is in accordance with the requirements of GDPR by entering into data processing agreements with the data processor. The data processing agreements also ensure that the personal data is not used for any other purpose.

We do not process personal data outside the EU/EEA.

We may also disclose personal data to third-party service providers who assist us with operations, such as payment processing, customer support, and marketing. These service providers are contractually obligated to protect the confidentiality and security of personal data and are prohibited from using it for any other purposes.

In addition, we reserve the right to sell or transfer personal data to third parties. We will only do so in compliance with applicable data protection laws and with appropriate safeguards in place to protect the privacy and security of personal data.

If you do not wish for your personal data to be sold or transferred to third parties, you may opt-out by contacting us. Please note that opting-out may affect our ability to provide certain services to you.

 

 

5. Your rights as a data subject

As a data subject, you may require

• information: You have a right to be informed about the personal data that we process. In this document you are informed about how we handle personal information. You may also contact us if you want more information.

• access: You have a right to access the information that we collect. Please contact us if you want access.

• correction and deletion: you may ask us to correct incorrect information we have about you or ask us to delete personal data.

And you may also have the following rights:

• Processing based on consent: If consent is the legal basis for processing of your personal data, you may at any time withdraw your consent by contacting us.

• Right to limit or object to processing: In certain cases, individuals have the right to demand that the processing of their personal data can be limited or object to use of personal data. By "limited" we mean that the data is flagged so that it in the future may only be processed for certain limited purposes. The right to object applies in cases where GDPR art. 6 f. is the legal basis for processing. You may protest against the processing by contacting us.

• data portability: in certain cases you have the right to receive your personal data for transfer elsewhere, for example on another social media service (right to data portability).

• Not to be the subject of automated decision-making including profiling unless certain requirements apply.

You are entitled to complain to the Norwegian Data Protection Authority or your national supervisory authority about how we process personal data. They can be accessed at this link: https://www.datatilsynet.no/en/about-us/contact-us/how-to-complain-to-the-norwegian-dpa/

 

 

6. Storage time

Storing of personal data will take place as long as it is necessary for the purpose of the processing. We will not store your personal data beyond this, unless there is another legal basis for the processing. Please note that if your profile is deleted, due to your violation of our Terms and Conditions, we may store your personal data, such as telephone number and email, in order to block new sign ups from you.

When your personal information is no longer relevant to the purposes for which they have been collected, we will delete or anonymize them, including any logs or other backup information.

You can choose to delete your profile under “Settings” in the app at any time, and your information will then be made unavailable for all users.

If you want to exercise your rights as a data subject, or if you have any questions or concerns regarding this privacy statements, please contact us at connectappnorway@gmail.com.

 

 

7. Possible changes to our Privacy Policy

We may update and modify at any time the content and/or features of any of the Services, and our Privacy Policy. This means we may add new product features or enhancements from time to time as well as remove or change some features.

You should regularly check for the most recent version of the Privacy Policy. If the changes include material changes to your rights or obligations, we will endeavour to notify you in advance of the changes to our Privacy Policy by reasonable means. 

If you do not agree with the updated Privacy Policy, your only remedy is to stop using the Service and delete your account before the changes take effect. Once the updated Privacy Policy are in effect, they will be legally binding if you continue using the Service.”